Fact check with sources

Providers on the market — facts, not advertising claims

There are five notable providers of restaurant ordering systems in Germany. We compare them by pricing model, ownership structure and headquarters — every number quoted verbatim from public primary sources, not reconstructed.

Market overview — all 5 providers at a glance

Pricing and ownership data quoted verbatim from the linked primary sources (as of 07.05.2026). Click a provider name to open the detailed fact check.

Pricing modelOwnership structureHeadquarters
Gastro Master (Our offering)from 79 €/Mo. (ordering system) — flat fee, no revenue shareowner-led, family businessGermany
OrderSmart119–229 €/Mo. + 299 € one-time (OrderManager)app smart GmbHCologne2026-05-06
SIDESnot public (pricing on request only)VC-fundedBerlin2026-05-06
DISH Order49 €/Mo. + 299 € one-time (commission-free)METRO AG (corporate group)Düsseldorf2026-05-06
Foodamigos19–329 €/Mo. (5-tier scale) + 300 €/649 € one-time setupfoodamigos GmbHMunich2026-05-07
resmio0 / 69.90 / 129.90 €/Mo. + 4 % commission on online orderspublishing consortium (DPV)Berlin2026-05-07

Detail comparisons per provider

Fact check with pricing card, 7-axis table, FAQ and money-math per competitor.

Gastro Master vs. SIDES

VC-funded ordering system without a public pricing page — differentiation via pricing transparency.

How we compare

For each provider we open the official pricing page (or, in the case of DISH Order, the METRO press release as the primary source, since DISH itself has no public pricing page) and quote the numbers verbatim. Claims that are not stated 1:1 in a competitor source do not appear on this page. If a provider does not publish its pricing (SIDES), we say so — without judgment. There are no stars, no rankings, no scores — only facts, and the room for you to decide for yourself.

Sources as of 07.05.2026 · Quarterly re-audit (calendar reminder)

How a DACH restaurant experienced it

Hallo liebe Leute. Ich bin schon seit einigen Jahren Kunde und muss ehrlich zugeben: im Vergleich zu anderen Anbietern (Service, Preisleistung, Freundlichkeit, Respekt, Erreichbarkeit) seid ihr echt top. […] Bei Euch sind wir jetzt und in Zukunft in guten Händen.

— Mehlfabrik Rotenburg Wümme · Google-Bewertung

Common questions before choosing a provider

What restaurant owners typically ask before seriously evaluating an ordering system.

What Lieferando alternatives are there in Germany at all?

Six providers are regularly considered in the DACH market when restaurants want their own ordering system instead of a delivery platform: Gastro Master, OrderSmart, SIDES, DISH Order, Foodamigos and resmio. Plus the delivery platforms themselves (Lieferando, Wolt, Uber Eats) — but these are structurally a different model (marketplace with commission, not your own ordering system).

What does an in-house ordering system typically cost a restaurant?

Range of publicly communicated prices: 0 € to 329 €/month plus 0–649 € one-time setup. Some providers also charge commissions on online orders (typically 2–4 %), others use flat fees with no revenue share. Which model is cheaper depends on the monthly online order volume — at low volume often commission, at high volume flat fee.

Which provider works without commission on online orders?

Of the five competitors compared here, OrderSmart, DISH Order, Foodamigos and SIDES work according to publicly communicated models without classic order commission. resmio has a mixed model (4 % commission or 149.90 €/Mo. flat). Gastro Master works with flat fees without revenue share.

What should I watch out for regarding contract length?

The market range goes from standard contracts with short notice periods to longer commitments. Before signing: get notice periods in writing, check data export rights (customer database, order history) and clarify what happens to your own domain when the contract ends.

How do I switch from one provider to another responsibly?

Three steps make a switch plannable: 1) Request data export from the previous provider (customer database, order history, menu export if available). 2) Book a switch consultation with the new provider with a concrete migration list. 3) Plan a transition phase of 2–4 weeks with parallel operation so no orders are lost.

Our position

Gastro Master is an owner-led family business based in Germany. We recommend our own system when a restaurant wants flat fees without revenue share, personal direct contact and a German service team. Which provider fits your operation, you decide based on the facts above — a 15-minute consultation usually makes the decision easier.

Free consultation