Question 1

How do I offer a delivery service in my restaurant?

Accepted Answer

You need an [online ordering system](/produkte/webshop). With it, your customers can order directly from you. Gastro Master sets it up for you — with your logo, your colors, your menu. Everything runs through your system. No commission to Lieferando. More about the [delivery solution](/loesungen/lieferdienst).

Question 2

What does an own ordering system for delivery services cost?

Accepted Answer

The [ordering shop from Gastro Master](/produkte/webshop) costs from €79 per month. Your shop is set up with your branding. You pay no commission — every order is 100 % yours. We set everything up for you. You don't have to program anything yourself.

Question 3

How much commission does Lieferando take?

Accepted Answer

Lieferando takes 13 % if you have your own drivers. With Lieferando drivers, it's up to 30 %. At €3,000 monthly revenue, you pay up to €900 commission — every month. That's money you could keep.

Question 4

Is your own delivery service worth it instead of Lieferando?

Accepted Answer

Yes — especially if you already have regular customers. Your regulars are happy to order directly from you. You keep all data, you keep control. And you pay no commission. Especially for dishes with low food costs — like pizza or sushi — your own [delivery service](/loesungen/lieferdienst) is very worthwhile.

Question 5

Do I need my own app for my delivery service?

Accepted Answer

Not necessarily. The [ordering shop](/produkte/webshop) works without an app — in the browser, on the phone. But a dedicated [app](/produkte/app) has a big advantage: regular customers order with one click. They see your logo on their phone. That strengthens the bond with your restaurant.

You already have your place. Now you deliver too.