Question 1

Do I need my own domain for my shop?

Accepted Answer

No, a custom domain is not required. You can start your shop directly via a Gastro Master subdomain. However, if you'd like to use your own domain — e.g. pizza-xyz.com/order — we'll set that up for you. A custom domain strengthens your branding and improves your Google ranking.

Question 2

Can I change the menu at any time?

Accepted Answer

Yes. Prices, dishes, categories and availability can be changed anytime via the simple backend in real-time — no coding skills needed and no waiting. No ticket, no support required.

Question 3

Which payment methods are supported?

Accepted Answer

Your shop supports all common payment methods: Apple Pay, Google Pay, credit card (Visa, Mastercard), PayPal and Klarna. Transaction fees can optionally be passed to the customer via the transaction fee pass-through.

Question 4

How long does the setup take?

Accepted Answer

Setup typically takes 3–7 business days. During this time, we configure your design, menu, delivery zones and payment methods together. You don't need to code anything — we handle everything.

Question 5

Is there a minimum contract term?

Accepted Answer

The shop is cancellable monthly with 3 months notice. There are no hidden fees and no commission per order. Just the fixed monthly fee from €79 (net). You can find an overview of all packages on the [pricing page](/preise).

Question 6

What's the difference between shop and app?

Accepted Answer

The shop opens directly in the browser — your customers don't need to download anything. The [branded ordering app](/produkte/app) appears under your name in the Apple App Store and Google Play Store. Both products use the same ordering system. Many of our clients start with the shop and upgrade to the app later. Shop + App together from €149/month.

Question 7

Do you help with getting found on Google?

Accepted Answer

Yes. Your shop is technically SEO-optimized — with title tags, meta descriptions and structured data that Google understands. We also support you in setting up or optimizing your Google Business Profile so customers can access your shop directly from Google Search.

Your ordering system for restaurants — no app, no commission.