Gastro Master vs. SIDES: Different scale, different restaurant type
Fact check with sources — scale, pricing transparency, specialization, ownership structure.
- 800+ DACH restaurants
- 5.0★ from 131 Google Reviews
- 0 % commission on direct orders
SIDES vs Gastro Master
| Achse | SIDES | Gastro Master | Bedeutung |
|---|---|---|---|
| Customer scale & specialization | SIDES: 6,400+ customers in DACH+NL — focus on QSR, franchise, self-order terminals | Gastro Master: 800+ DACH restaurants — focus on family-led pizzerias, takeaways, cafés | SIDES is built for industrial QSR scale. Gastro Master is built for the DACH SME segment with 1–5 locations. Two different restaurant types. (Quelle, 2026-05-06) |
| Pricing transparency | SIDES: No public pricing page — request required | Gastro Master: All packages + add-ons transparent on gastro-master.de/preise | With Gastro Master you see prices before the conversation. With SIDES only after a personal request. (Quelle, 2026-05-06) |
| Ownership structure | SIDES: VC-funded — €10M Series A 2021 (Cusp Capital + Fortino Capital) | Gastro Master: Owner-led from Usingen, Hesse — no external investors | SIDES is co-steered by two software VCs. Gastro Master decides owner-led inside the DACH region, without external growth pressure. (Quelle, 2026-05-06) |
| Module stack & service model | SIDES: 10+ modules incl. self-order terminal, hardware, pay, delivery software, POS | Gastro Master: Focused stack: website, ordering system, app package, POS + add-ons | SIDES is broadly positioned for multi-module buyers. Gastro Master focuses on what pizzerias and takeaways actually need. (Quelle, 2026-05-06) |
SIDES vs Gastro Master — 7 Achsen
| Achse | SIDES | Gastro Master | Bedeutung |
|---|---|---|---|
| Customer count (publicly communicated) | SIDES: 6,400+ customers in DACH+NL | Gastro Master: 800+ restaurants in Germany, Austria, Switzerland | SIDES has more customers — built for industrial scale. Gastro Master deliberately keeps scale smaller to maintain service quality per customer. (Quelle, 2026-05-06) |
| Industry specialization | SIDES: Quick-Service, Delivery, Ghost Kitchen, Restaurant, Franchise (5 public business types on their website) | Gastro Master: Family-led pizzerias, takeaways, cafés, bakeries and delivery services with 1–5 locations | SIDES deliberately also serves ghost kitchen and franchise concepts. Gastro Master is built for the owner-led DACH SME segment. (Quelle, 2026-05-06) |
| Pricing transparency | SIDES: No public pricing page (as of 2026-05-06) | Gastro Master: All packages + add-ons transparent on /preise | With SIDES you see prices only after a personal request. With Gastro Master before the conversation — website from €49/mo, ordering system from €79/mo, app package from €149/mo. (Quelle, 2026-05-06) |
| Ownership structure & funding | SIDES: VC-funded — €10M Series A 2021 by Cusp Capital + Fortino Capital | Gastro Master: Owner-led from Usingen (Hesse) — no external investors | SIDES grows with VC backing and corresponding growth roadmap. Gastro Master decides owner-led inside the DACH region. (Quelle, 2026-05-06) |
| Module stack breadth | SIDES: 10+ modules incl. self-order terminal, hardware, SIDES Pay, delivery software, POS, webshop & app | Gastro Master: Website · Ordering system · App package · POS system · 6 add-ons (driver app, QR table, kiosk, kitchen display, transaction sharing, QR flyer) | SIDES offers a broader stack including industrial components. Gastro Master focuses on building blocks that family-led restaurants actually use. (Quelle, 2026-05-06) |
| Service languages | SIDES: Details on request | Gastro Master: 6 languages: DE, EN, IT, RU, FA, SI | Multilingual restaurant owner? Gastro Master speaks your language directly. (Quelle, 2026-05-06) |
| Headquarters & control | SIDES: Berlin (SimplyDelivery GmbH) + second location in the Netherlands | Gastro Master: Usingen (Hesse) — owner-led inside DACH | SIDES operates from Berlin and the Netherlands. Gastro Master is rooted in the Hessian DACH SME segment. (Quelle, 2026-05-06) |
Gastro Master is built for the following restaurants:
- Family-led pizzerias, takeaways and cafés with 1–5 locations in DACH
- Operations that value personal service in 6 languages (DE, EN, IT, RU, FA, SI)
- Restaurants that prefer their own app brand and transparent fixed prices
- Delivery- and takeaway-focused concepts with 0 % commission on direct orders
- Family businesses that expect an owner-led contact instead of a VC roadmap
If your business isn't on this list, let the fact-table above speak for itself — we deliberately do not recommend another provider.
Hallo liebe Leute. Ich bin schon seit einigen Jahren Kunde und muss ehrlich zugeben: im Vergleich zu anderen Anbietern (Service, Preisleistung, Freundlichkeit, Respekt, Erreichbarkeit) seid ihr echt top. […] Bei Euch sind wir jetzt und in Zukunft in guten Händen.
— Mehlfabrik Rotenburg Wümme · Google review (originally in German)
FAQ
SIDES has 6,400 customers, Gastro Master only 800 — why is that not bad for me?
Because scale doesn't equal service quality. Gastro Master deliberately keeps the customer count smaller so every restaurant has a personal contact with a direct phone number. The right question isn't 'who is bigger', but 'who fits my operation'.
2026-05-06What does SIDES cost — and how does it compare to Gastro Master?
SIDES does not communicate public prices on its website (as of 2026-05-06) — pricing is only available on individual request. Gastro Master lists all packages transparently on gastro-master.de/preise: website from €49/mo, ordering system from €79/mo, app package from €149/mo.
2026-05-06Which provider is better for my restaurant — SIDES or Gastro Master?
We deliberately do not recommend another provider. Gastro Master is built for family-led DACH restaurants with 1–5 locations. If your business fits, we are the right choice. SIDES publicly communicates a focus on QSR, franchise and ghost kitchen — if you are heading in that direction, the facts in the table will help you decide on your own.
Do I need self-order terminals and kitchen managers like SIDES offers them?
SIDES is built for industrial QSR scale with self-order terminals and kitchen-manager modules. Gastro Master focuses on building blocks that family-led pizzerias, takeaways and cafés actually use — website, ordering system, app package, POS plus 6 modular add-ons. If your restaurant doesn't need a kitchen display system with 50+ orders per hour, the more focused stack is often the better solution.
2026-05-06I'm already a SIDES customer — can I switch before contract end?
We review your current contract in a free switch-check and calculate concretely what a switch means — costs, timeline, data migration. You receive a written comparison even if you decide not to switch.
What does SIDES' VC funding mean for me as a customer?
SIDES was funded with a €10M Series A in 2021 by Cusp Capital + Fortino Capital — both established B2B software VCs. VC backing means professional strategy advice and growth budget. Gastro Master is owner-led from Usingen (Hesse) — no external investors, no Series-B roadmap. Both models have different implications for pricing strategy and service scaling.
2026-05-06- 3-month cancellation period on software packages — no 24-month lock-in
- 0 % commission on direct orders — fixed monthly price instead of percentage shares on revenue
- Personal contact with direct phone number — no hotline outsourcing
- Individual switch terms — we review your existing contract in a free switch-check