Gastro Master vs. SIDES: Different scale, different restaurant type
Fact check with sources — scale, pricing transparency, specialization, ownership structure.
- 800+ DACH restaurants
- 5.0★ from 131 Google Reviews
- 0 % commission on direct orders
SIDES vs Gastro Master
| Achse | SIDES | Gastro Master | Bedeutung |
|---|---|---|---|
| Customer scale & specialization | SIDES: 6,400+ customers in DACH+NL — focus on QSR, franchise, self-order terminals | Gastro Master: 800+ DACH restaurants — focus on family-led pizzerias, takeaways, cafés | SIDES is built for industrial QSR scale. Gastro Master comes from the DACH SME segment and serves single sites as well as multi-location networks and franchise systems. Two different focuses. (Quelle, 2026-05-06) |
| Pricing transparency | SIDES: No public pricing page — request required | Gastro Master: All packages + add-ons transparent on gastro-master.de/preise | With Gastro Master you see prices before the conversation. With SIDES only after a personal request. (Quelle, 2026-05-06) |
| Ownership structure | SIDES: VC-funded — €10M Series A 2021 (Cusp Capital + Fortino Capital) | Gastro Master: Owner-led from Usingen, Hesse — no external investors | SIDES is co-steered by two software VCs. Gastro Master decides owner-led inside the DACH region, without external growth pressure. (Quelle, 2026-05-06) |
| Module stack & service model | SIDES: 10+ modules incl. self-order terminal, hardware, pay, delivery software, POS | Gastro Master: Focused stack: website, ordering system, app package, POS + add-ons | SIDES is broadly positioned for multi-module buyers. Gastro Master focuses on what pizzerias and takeaways actually need. (Quelle, 2026-05-06) |
SIDES vs Gastro Master — 7 Achsen
| Achse | SIDES | Gastro Master | Bedeutung |
|---|---|---|---|
| Customer count (publicly communicated) | SIDES: 6,400+ customers in DACH+NL | Gastro Master: 800+ restaurants in Germany, Austria, Switzerland | SIDES has more customers — built for industrial scale. Gastro Master deliberately keeps scale smaller to maintain service quality per customer. (Quelle, 2026-05-06) |
| Industry specialization | SIDES: Quick-Service, Delivery, Ghost Kitchen, Restaurant, Franchise (5 public business types on their website) | Gastro Master: Pizzerias, takeaways, cafés, bakeries and delivery services, plus ghost kitchens and franchise systems with any number of locations | Both providers also serve ghost kitchen and franchise concepts. Gastro Master manages multiple locations and brands centrally in the franchise dashboard and remains owner-led. (Quelle, 2026-05-06) |
| Pricing transparency | SIDES: No public pricing page (as of 2026-05-06) | Gastro Master: All packages + add-ons transparent on /preise | With SIDES you see prices only after a personal request. With Gastro Master before the conversation — website from €49/mo, ordering system from €79/mo, app package from €149/mo. (Quelle, 2026-05-06) |
| Ownership structure & funding | SIDES: VC-funded — €10M Series A 2021 by Cusp Capital + Fortino Capital | Gastro Master: Owner-led from Usingen (Hesse) — no external investors | SIDES grows with VC backing and corresponding growth roadmap. Gastro Master decides owner-led inside the DACH region. (Quelle, 2026-05-06) |
| Module stack breadth | SIDES: 10+ modules incl. self-order terminal, hardware, SIDES Pay, delivery software, POS, webshop & app | Gastro Master: Website · Ordering system · App package · POS system · 6 add-ons (driver app, QR table, kiosk, kitchen display, transaction sharing, QR flyer) | SIDES offers a broader stack including industrial components. Gastro Master focuses on building blocks that family-led restaurants actually use. (Quelle, 2026-05-06) |
| Service languages | SIDES: Details on request | Gastro Master: 6 languages: DE, EN, IT, RU, FA, SI | Multilingual restaurant owner? Gastro Master speaks your language directly. (Quelle, 2026-05-06) |
| Headquarters & control | SIDES: Berlin (SimplyDelivery GmbH) + second location in the Netherlands | Gastro Master: Usingen (Hesse) — owner-led inside DACH | SIDES operates from Berlin and the Netherlands. Gastro Master is rooted in the Hessian DACH SME segment. (Quelle, 2026-05-06) |
Gastro Master is built for the following restaurants:
- Family-led pizzerias, takeaways and cafés from single sites to multi-location networks in DACH
- Operations that value personal service in 6 languages (DE, EN, IT, RU, FA, SI)
- Restaurants that prefer their own app brand and transparent fixed prices
- Delivery- and takeaway-focused concepts with 0 % commission on direct orders
- Family businesses that expect an owner-led contact instead of a VC roadmap
If your business isn't on this list, let the fact-table above speak for itself — we deliberately do not recommend another provider.
Hallo liebe Leute. Ich bin schon seit einigen Jahren Kunde und muss ehrlich zugeben: im Vergleich zu anderen Anbietern (Service, Preisleistung, Freundlichkeit, Respekt, Erreichbarkeit) seid ihr echt top. […] Bei Euch sind wir jetzt und in Zukunft in guten Händen.
— Mehlfabrik Rotenburg Wümme · Google review (originally in German)
FAQ
SIDES has 6,400 customers, Gastro Master only 800 — why is that not bad for me?
Because scale doesn't equal service quality. Gastro Master deliberately keeps the customer count smaller so every restaurant has a personal contact with a direct phone number. The right question isn't 'who is bigger', but 'who fits my operation'.
2026-05-06What does SIDES cost — and how does it compare to Gastro Master?
SIDES does not communicate public prices on its website (as of 2026-05-06) — pricing is only available on individual request. Gastro Master lists all packages transparently on gastro-master.de/preise: website from €49/mo, ordering system from €79/mo, app package from €149/mo.
2026-05-06Which provider is better for my restaurant — SIDES or Gastro Master?
We deliberately do not recommend another provider. Gastro Master serves DACH restaurants from single sites to franchise systems with many locations and brands. If your business fits, we are the right choice. If not, the facts in the table will help you decide on your own.
Do I need self-order terminals and kitchen managers like SIDES offers them?
SIDES is built for industrial QSR scale with self-order terminals and kitchen-manager modules. Gastro Master focuses on building blocks that family-led pizzerias, takeaways and cafés actually use — website, ordering system, app package, POS plus 6 modular add-ons. If your restaurant doesn't need a kitchen display system with 50+ orders per hour, the more focused stack is often the better solution.
2026-05-06I'm already a SIDES customer — can I switch before contract end?
We review your current contract in a free switch-check and calculate concretely what a switch means — costs, timeline, data migration. You receive a written comparison even if you decide not to switch.
What does SIDES' VC funding mean for me as a customer?
SIDES was funded with a €10M Series A in 2021 by Cusp Capital + Fortino Capital — both established B2B software VCs. VC backing means professional strategy advice and growth budget. Gastro Master is owner-led from Usingen (Hesse) — no external investors, no Series-B roadmap. Both models have different implications for pricing strategy and service scaling.
2026-05-06- 3-month cancellation period on software packages — no 24-month lock-in
- 0 % commission on direct orders — fixed monthly price instead of percentage shares on revenue
- Personal contact with direct phone number — no hotline outsourcing
- Individual switch terms — we review your existing contract in a free switch-check