Gastro Master vs. DISH Order: Complete ecosystem from one hand
Fact check with sources — ecosystem breadth, platform integrations, service model, ownership structure.
- 800+ DACH restaurants
- 5.0★ from 131 Google Reviews
- 0 % commission on direct orders
DISH Order vs Gastro Master
| Achse | DISH Order | Gastro Master | Bedeutung |
|---|---|---|---|
| What you get for your fixed price | DISH Order: 6 separate DISH modules: Order, Reservation, POS, Pay, Pay Now, Website | Gastro Master: 4 packages (Website, Ordering system, App package, POS) + 6 modular add-ons + platform integrations — all from one hand | With DISH you pick modules from a corporate stack. With Gastro Master you get a connected ecosystem with one personal contact. (Quelle, 2026-05-07) |
| Platform integrations | DISH Order: Not offered — DISH Order positions itself as a Lieferando alternative | Gastro Master: Lieferando, Wolt and Uber Eats automatically integrated into the POS system | If your restaurant also serves platforms, orders land automatically in your Gastro Master POS. With DISH you'd manage platform orders separately. (Quelle, 2026-05-07) |
| Your own restaurant app brand | DISH Order: DISH Website (builder) — no dedicated app branding per restaurant | Gastro Master: Own domain + native iOS/Android app per restaurant under your name | With Gastro Master you build your own brand authority. Your regulars open your app, not a provider's app. (Quelle, 2026-05-07) |
| Service model | DISH Order: Group support team (METRO subsidiary, 201–500 employees, multi-country DE/AT/FR/IT/ES) | Gastro Master: Personal contact with direct phone number from Hesse — in 6 languages (DE, EN, IT, RU, FA, SI) | With DISH support runs through a group call center. With Gastro Master you call René or Salvatore directly — in your language. (Quelle, 2026-05-07) |
DISH Order vs Gastro Master — 7 Achsen
| Achse | DISH Order | Gastro Master | Bedeutung |
|---|---|---|---|
| Pricing model (per official METRO press release) | DISH Order: €299 one-time setup + €49/mo fixed price · commission-free on orders | Gastro Master: Ordering system from €79/mo fixed · 0 % commission on direct orders | Both providers advertise fixed pricing. The decision isn't made on license price but on ecosystem breadth (see next rows). (Quelle, 2026-05-07) |
| Packages in the ecosystem | DISH Order: 6 modules: DISH Order · DISH Reservation · DISH POS · DISH Pay · DISH Pay Now · DISH Website | Gastro Master: 4 packages: Website (from €49/mo) · Ordering system (from €79/mo) · App package (from €149/mo) · POS (from €69/mo) — plus Enterprise tier for franchise/multi-location | Both providers have a broad stack. The difference: Gastro Master combines packages with modular add-ons from one hand (see next row). (Quelle, 2026-05-07) |
| Modular add-ons (monthly activatable/cancelable) | DISH Order: Not offered in this form — modules are separate products | Gastro Master: 6 add-ons: Driver app with GPS · QR table system · Self-service kiosk · Kitchen display · QR flyer · Transaction sharing | You start small and grow as your restaurant grows. Add-ons are activated or canceled monthly — no corporate stack lock-in. (Quelle, 2026-05-07) |
| Platform integrations (Lieferando/Wolt/Uber Eats) | DISH Order: Not offered — DISH Order competes with platform delivery services as an alternative | Gastro Master: Lieferando, Wolt and Uber Eats automatically integrated into the Gastro Master POS | If your restaurant serves platforms in addition to direct orders, all orders land automatically in the same system at Gastro Master. With DISH you'd manage platform orders separately. (Quelle, 2026-05-07) |
| Restaurant's own app brand | DISH Order: DISH website builder — no native app package under own brand per restaurant | Gastro Master: Own domain + native iOS/Android app per restaurant under your name (App package from €149/mo) | With Gastro Master your regulars open your own app. Your brand, your domain, your branding — not a provider's. (Quelle, 2026-05-07) |
| Ownership structure | DISH Order: 100 % subsidiary of METRO AG (Düsseldorf), publicly listed, ~€31bn group revenue, ~17 million worldwide restaurant wholesale customers | Gastro Master: Owner-led from Usingen (Hesse), no external investors or parent corporation | DISH belongs to a wholesale group that simultaneously serves many restaurants as wholesale customers. With Gastro Master, tech partner and wholesale supplier are two different companies — you keep the choice. (Quelle, 2026-05-07) |
| Service model & languages | DISH Order: Group call center, multi-country DE/AT/FR/IT/ES — service language details on request | Gastro Master: Personal phone contact from Hesse — 6 languages: DE, EN, IT, RU, FA, SI | Multilingual restaurant owner expecting personal service? Gastro Master speaks your language directly, with a fixed contact instead of a corporate hotline. (Quelle, 2026-05-07) |
Gastro Master is built for the following restaurants:
- Family-led pizzerias, takeaways and cafés with 1–5 locations in DACH
- Operations that value personal service in 6 languages (DE, EN, IT, RU, FA, SI)
- Restaurants that want a connected ecosystem instead of isolated modules
- Delivery services that also serve platforms (Lieferando/Wolt/Uber Eats) and need all orders in one system
- Family businesses building their own app brand under their own domain
If your business isn't on this list, let the fact-table above speak for itself — we deliberately do not recommend another provider.
Hallo liebe Leute. Ich bin schon seit einigen Jahren Kunde und muss ehrlich zugeben: im Vergleich zu anderen Anbietern (Service, Preisleistung, Freundlichkeit, Respekt, Erreichbarkeit) seid ihr echt top. […] Bei Euch sind wir jetzt und in Zukunft in guten Händen.
— Mehlfabrik Rotenburg Wümme · Google review (originally in German)
FAQ
DISH Order is cheaper on the pure license price — why should I choose Gastro Master?
DISH Order communicates a €299 setup fee plus €49/mo license (per the official METRO press release). Gastro Master starts at €79/mo — the one-time setup costs are individually scoped and project-dependent. The decisive difference isn't on the monthly price but on ecosystem breadth: with Gastro Master you get website, ordering system, app package, POS plus 6 modular add-ons from one hand. Plus automatic platform integrations with Lieferando, Wolt and Uber Eats. Plus personal phone service in 6 languages.
2026-05-07DISH Order and Gastro Master both advertise fixed pricing without commission — where's the difference?
Correct — both providers operate commission-free on orders. DISH confirms this in its official METRO press release: "Instead of commission payments occurring on every order, restaurateurs pay a fixed price." Gastro Master also operates commission-free. The difference is in value per month: with DISH you get modules from a corporate stack. With Gastro Master a connected ecosystem with own app brand under own domain, automatic platform integration, modular add-ons and personal phone service in 6 languages.
2026-05-07Which provider is better for my restaurant — DISH Order or Gastro Master?
We deliberately do not recommend another provider. Gastro Master is built for family-led DACH restaurants with 1–5 locations. If your business fits, we are the right choice. DISH Order is part of a wholesale group with international stack breadth — if that's your requirement, the facts in the table will help you decide on your own.
What does it mean that DISH is a 100% subsidiary of METRO AG?
METRO AG is a publicly listed wholesale group with ~€31bn revenue and globally ~17 million restaurant/hospitality customers as wholesale partners. DISH Order is the digital subsidiary of that group. Practically: if you're simultaneously a METRO wholesale customer and a DISH tech customer, your supplier and tech partner come from the same group. With Gastro Master those are two separate companies — you keep the choice.
2026-05-07Do I get my own app for my restaurant with DISH too?
DISH offers a website builder (DISH Website) but no dedicated native app package per restaurant under your own branding. With Gastro Master in the App package (from €149/mo) you get your own domain plus native iOS/Android app under your own restaurant name — your regulars open your app, not a provider's.
2026-05-07I'm already a DISH Order customer — can I switch before contract end?
We review your current contract in a free switch-check and calculate concretely what a switch means — costs, timeline, data migration. You receive a written comparison even if you decide not to switch.
- 3-month cancellation period on software packages — add-ons cancelable monthly
- 0 % commission on direct orders — fixed, plannable monthly price
- 4 packages + 6 modular add-ons + Lieferando/Wolt/Uber Eats integration — all from one hand
- Individual switch terms — we review your existing contract in a free switch-check