Question 1

What does the QR code table system cost for my restaurant?

Accepted Answer

The QR code table system starts at €50 per month for the first 5 tables. Each additional table costs +€5 per month (plus VAT). A restaurant with 20 tables pays €125 per month. Included: individual QR codes, multilingual menu, live sync with POS and kitchen and all payment methods. No commission per order.

Question 2

How does the QR code table system work in practice?

Accepted Answer

Every table gets its own QR code — for example as a table stand. The guest scans with the phone camera, the menu opens automatically in the browser, the guest selects items and orders. The order lands immediately with the correct table number in the POS and on the kitchen display.

Question 3

Do my guests need to install an app?

Accepted Answer

No. The QR code table system runs entirely in the browser — on any iPhone, Android phone or tablet. No app installation, no account, no registration. Guest scans, orders, done. This significantly lowers the barrier and also works reliably for elderly guests or tourists.

Question 4

Can the guest also pay directly at the table?

Accepted Answer

Yes. After ordering, the guest selects their preferred payment method — PayPal, Apple Pay, Google Pay, credit card (Visa, Mastercard) or Klarna — and pays directly via smartphone. Alternatively, the bill can also be paid in the classic way at the end with the waiter. Both options work in parallel.

Question 5

Which restaurants is the QR code table system suitable for?

Accepted Answer

The system suits all businesses with table service: Italian restaurants, pizzerias, Asian cuisine, cafes, bars, cocktail lounges, beer gardens. Particularly effective with 20–80 seats and during peak times when staff are otherwise working at capacity.

Question 6

How do I ensure customers don't leave without paying?

Accepted Answer

Within the POS system, we can block the payment option for customers who want to pay by invoice. After the guest has finished eating, this function can be manually unlocked at the POS for the customer via the QR code — and you immediately see whether and when the customer has paid.

Question 7

Can I control upselling via the QR code menu?

Accepted Answer

Yes. You can store matching additional products per item. The system shows these suggestions automatically in the ordering process. Our customers report an average 18% higher basket values — especially for drinks, sides and desserts that are often otherwise forgotten.

Question 8

Does the QR code table system completely replace my waiters?

Accepted Answer

No — and that's deliberately not the approach. The system takes over order taking and relieves your staff. Waiters remain responsible for advice, wine recommendations, clearing tables and personal hospitality. In practice, businesses save around 1 employee per shift.

Question 9

How is the QR code table system connected to my POS system?

Accepted Answer

If you already use a Gastro Master POS system, the table system is immediately ready. Orders land automatically with the correct table number in the POS and kitchen display. No separate setup, no integration, no developers needed.

Question 10

Can I change the menu live, for example when something is sold out?

Accepted Answer

Yes. In the Gastro Master backoffice you can deactivate individual items at any time, adjust prices, add daily specials or restructure entire menus. Changes take effect immediately — even during active service. Sold-out items are automatically hidden in the digital menu.

QR Code Table System — Guests Order at the Table Themselves