Question 1

How long does it take to set up my own ordering app?

Accepted Answer

Typically, it takes 2–3 weeks until your app is live in the Apple App Store and Google Play Store. During this time, we configure the design, menu, delivery areas, and payment methods together with you. You don't need to code anything yourself — anyone who then wants to [start their own delivery service](/solutions/start-delivery-service) can get started right away.

Question 2

What does a restaurant app cost?

Accepted Answer

The Gastro Master App including [online shop](/products/webshop) costs from €149 per month (net). This includes app hosting, App Store management, ongoing updates, and support. There is no commission per order – just the fixed monthly fee. The online shop without an app is available from €79/month. You can find all packages and prices on the [pricing page](/pricing).

Question 3

Does the app appear under my own name in the App Store?

Accepted Answer

Yes, absolutely. Your app is published under your business name, with your logo and your colors in the Apple App Store and Google Play Store. No Gastro Master branding is visible to your customers.

Question 4

Can I use the app for multiple locations?

Accepted Answer

Yes. The Gastro Master App is suitable for single locations and [franchise concepts](/solutions/franchise) with multiple branches. Customers select their location directly in the app and order there. The platform supports up to 100 locations – many of our customers already operate 10 or more branches through a single custom-branded app.

Question 5

Are there push notifications and a loyalty program?

Accepted Answer

Yes. You can send push notifications to your customers at any time – for offers, new dishes, or promotions. Additionally, the app offers a loyalty points system: customers collect points with every order and redeem them for rewards. You can find all included features in the [pricing overview](/pricing).

Question 6

Can I try the app before purchasing?

Accepted Answer

Yes. You can download our demo app directly and experience the user experience yourself – in the Apple App Store or Google Play Store (search: "Gastro Master App").

Question 7

Do I need technical know-how to run the app?

Accepted Answer

No. The app is fully set up and maintained by us. You manage your menu, prices, and offers through a simple backend – no coding required. For questions, our [support team](/contact) is directly available.

Your restaurant ordering app – no commission, no dependency.