Gastro Master vs. OrderSmart: The measurable differences
Fact check with sources — contract terms, pricing, service model.
- 800+ DACH restaurants
- 5.0★ from 131 Google Reviews
- 0 % commission on direct orders
OrderSmart vs Gastro Master
| Achse | OrderSmart | Gastro Master | Bedeutung |
|---|---|---|---|
| Minimum contract term | OrderSmart: 24 months | Gastro Master: 3-month cancellation period (software packages) | OrderSmart's FAQ confirms a 24-month lock-in. With Gastro Master you cancel with 3 months' notice — almost like a normal subscription. (Quelle, 2026-05-06) |
| Concrete monthly prices | OrderSmart: Web-Shop €119/mo, Web+App-Shop €229/mo, Web-Shop+Cloud-POS €208/mo, Order Manager €299 one-time | Gastro Master: Website from €49/mo, Ordering system from €79/mo, App package from €149/mo | On comparable packages you pay roughly €40–€80 less per month with Gastro Master — without a 24-month lock-in. (Quelle, 2026-05-06) |
| Ownership structure | OrderSmart: Subsidiary of Danish OrderYOYO A/S (merger 2022), publicly listed | Gastro Master: Owner-led from Usingen, Hesse (Germany) | OrderSmart has been steered from Denmark since 2022. Gastro Master decides owner-led inside the DACH region. (Quelle, 2026-05-06) |
| Commission on direct orders | OrderSmart: Model-dependent — details on the pricing page | Gastro Master: 0 % commission, fixed monthly price | With Gastro Master you pay a fixed monthly price. No percentage shares on your restaurant's revenue. (Quelle, 2026-05-06) |
OrderSmart vs Gastro Master — 6 Achsen
| Achse | OrderSmart | Gastro Master | Bedeutung |
|---|---|---|---|
| Minimum contract term | OrderSmart: 24 months (per FAQ) | Gastro Master: 3-month cancellation period on software packages | OrderSmart locks you in for 24 months. With Gastro Master you cancel with 3 months' notice — almost like a normal subscription. (Quelle, 2026-05-06) |
| Cancellation notice period | OrderSmart: 3 months before contract end (per FAQ) | Gastro Master: 3 months' notice, anytime after the minimum term | Both providers require 3 months' notice — the difference is the minimum term before that. (Quelle, 2026-05-06) |
| Concrete packages & prices | OrderSmart: Web-Shop €119/mo · Web+App-Shop €229/mo · Web-Shop+Cloud-POS €208/mo · Order Manager €299 one-time | Gastro Master: Website from €49/mo · Ordering system from €79/mo · App package from €149/mo · POS system from €69/mo | On comparable packages (Ordering system) Gastro Master at €79/mo runs about €40 below OrderSmart's €119/mo Web-Shop — with much shorter contract commitment. (Quelle, 2026-05-06) |
| Service languages | OrderSmart: Details on request | Gastro Master: 6 languages: DE, EN, IT, RU, FA, SI | Multilingual restaurant owner? Gastro Master speaks your language directly. (Quelle, 2026-05-06) |
| Headquarters & control | OrderSmart: Wiesbaden (app smart GmbH), steered from Denmark | Gastro Master: Usingen (Hesse) — owner-led inside DACH | Gastro Master decides product + service inside the DACH region. OrderSmart has been steered from Denmark since the 2022 merger. (Quelle, 2026-05-06) |
| Restaurant's own app brand | OrderSmart: Whitelabel subdomain under ordersmart.de | Gastro Master: Own domain + native iOS/Android app per restaurant | With Gastro Master you build your own brand. With OrderSmart you stay whitelabel under the parent domain. (Quelle, 2026-05-06) |
Gastro Master is built for the following restaurants:
- Family-led pizzerias, takeaways and cafés with 1–5 locations in DACH
- Operations that value personal service in 6 languages (DE, EN, IT, RU, FA, SI)
- Restaurants that want to build their own app brand instead of a whitelabel subdomain
- Delivery- and takeaway-focused concepts that prefer fixed monthly prices without commission
- Franchise and multi-location concepts that use the Enterprise tier with custom setup
If your business isn't on this list, let the fact-table above speak for itself — we deliberately do not recommend another provider.
Hallo liebe Leute. Ich bin schon seit einigen Jahren Kunde und muss ehrlich zugeben: im Vergleich zu anderen Anbietern (Service, Preisleistung, Freundlichkeit, Respekt, Erreichbarkeit) seid ihr echt top. […] Bei Euch sind wir jetzt und in Zukunft in guten Händen.
— Mehlfabrik Rotenburg Wümme · Google review (originally in German)
FAQ
How long am I locked in with OrderSmart if I sign a contract?
OrderSmart's public FAQ states a 24-month minimum term. Gastro Master operates with a 3-month cancellation period on software packages.
2026-05-06What does OrderSmart cost in comparison to Gastro Master?
OrderSmart lists four packages on its pricing page: Web-Shop €119/mo, Web+App-Shop €229/mo, Web-Shop+Cloud-POS €208/mo and Order Manager €299 one-time. Gastro Master starts at €49/mo (website), €79/mo (ordering system) and €149/mo (app package). On comparable packages Gastro Master is around €40 per month cheaper.
2026-05-06Which provider is better for my restaurant — OrderSmart or Gastro Master?
We deliberately do not recommend another provider. Gastro Master is built for family-led DACH restaurants with 1–5 locations. If your business fits, we are the right choice. If not, the facts in the table above will help you decide on your own.
What happens to my customer data and app brand when I switch?
With Gastro Master you get your own domain and a native iOS/Android app under your own brand. With OrderSmart you stay on a whitelabel subdomain under ordersmart.de — brand ownership stays with the provider.
2026-05-06I'm already a customer with OrderSmart — can I switch before contract end?
We review your current contract in a free switch-check and calculate concretely what a switch means — costs, timeline, data migration. You receive a written comparison even if you decide not to switch.
Who is behind the two companies if I'm looking for a long-term partner?
OrderSmart is operated by app smart GmbH (Wiesbaden) and has been a subsidiary of Danish, publicly listed OrderYOYO A/S since the 2022 merger. Gastro Master is owner-led from Usingen (Hesse, Germany) inside the DACH region.
2026-05-06- 3-month cancellation period on software packages (instead of a 24-month lock-in — see table above)
- 0 % commission on direct orders — fixed monthly price instead of percentage shares on revenue
- Personal contact with direct phone number — no hotline outsourcing
- Individual switch terms — we review your existing contract in a free switch-check