Feature · Franchise & Ghost Kitchen
Lieferando, Uber Eats and Wolt bundled in one POS
No more one tablet per platform. In the “Live orders” tab of the franchise dashboard you see the orders of all branches and delivery platforms together. If a branch is busy, it forwards an order to another branch in one click.
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The order overview with the orders of all platforms. You can try out forwarding in one click yourself further down.
800+ businesses · TSE compliant
At a glance
- 5 delivery platforms via native webhook integration
- Orders of all branches in one tab
- Forwarding in one click by the branch
Try it yourself
Try the franchise dashboard yourself
A few clicks and you see how your branch network works with it. All brands, branches and figures are invented examples.
- Forward an order Open the Lieferando order from Köln-Ehrenfeld and forward it to another branch in one click.
This is the result: The Lieferando order #4812 is forwarded in one click from Köln-Ehrenfeld to Köln-Nippes.
Exactly like this in your branch network
In a free consultation we show you the franchise dashboard with your branches and brands.
Connected delivery platforms
Lieferando, Uber Eats, Wolt, Restablo and Pizza Taxi 24 are connected via native webhook integration. The orders go straight into the live orders of your branches.
How it works
From the platform order to forwarding
- Connect platforms During the setup we connect your branches to Lieferando, Uber Eats, Wolt, Restablo and Pizza Taxi 24 via native webhook integration.
- Follow live Every platform order appears in the “Live orders” tab, together with the orders of your branches. You narrow the list down by branch, status and platform.
- Forward in one click When a branch gets busy, it opens the order and forwards it to another branch in one click. The branch always makes the decision itself.
Details
What the live orders do
Two features work together: the shared tab for all platforms and forwarding between your branches.
- Live orders from all platforms The “Live orders” tab brings together the orders of all branches and connected platforms. Each row shows branch, order number, customer, amount, platform and status.
- Lieferando, Uber Eats, Wolt, Restablo and Pizza Taxi 24
- Native webhook integration
- One tab instead of one tablet per platform
- Forward orders in one click If a branch is very busy, it forwards an order to another branch in one click. That way you spread orders across your branch network.
- In one click by the branch
- The branch decides itself
- Spread orders across the network
All-in-one package
Kitchen monitor and pick-up screen in every branch
Besides the POS, the screens also come from Gastro Master. This way kitchen and pick-up work the same in every branch.
- Kitchen monitor and pick-up screen The kitchen monitor shows every order instantly with items, special requests and time. The pick-up screen calls collection customers by order number.
Use case
How ghost kitchens and franchisors use the live orders
Ghost kitchen: Three platforms, one screen
Bowl Club sells via Wolt and Uber Eats, Pizza Nord also via Lieferando. There used to be a separate tablet for each platform at the pass. Today all orders come together in the “Live orders” tab. The team sees at a glance which order is next.
Franchise: Handling peaks in the branch network
On Friday evening the Köln-Ehrenfeld branch is fully booked, Köln-Nippes is quieter. Ehrenfeld opens a new Lieferando order and forwards it to Nippes in one click. Head office keeps seeing the orders of both branches in the same tab.
Brands, branches and figures are invented examples.
FAQ
Questions about live orders and forwarding
Which delivery platforms go into the POS?
Lieferando, Uber Eats, Wolt, Restablo and Pizza Taxi 24. All five are connected via native webhook integration. An overview of all integrations is under Integrations.
Where do I see the platform orders?
In the “Live orders” tab. It lists the orders of all connected platforms together with the orders of your branches, each with branch, amount, platform and status.
Does the system forward orders to another branch by itself?
No. Forwarding happens in one click by the branch. If it is very busy, it picks another branch and forwards the order there.
Does head office see all branches at the same time?
Yes. The “Live orders” tab brings together the orders of all branches. With the filters you narrow the list down to one branch, one status or one platform. The comparison of all branches over 7, 30 or 90 days is in the franchise analytics.
What does native webhook integration mean?
The platform reports every new order directly to the Gastro Master POS. You do not have to type orders in or move them between devices.
Can a branch forward orders to another branch?
Yes. When a branch is very busy, it forwards an order to another branch with one click. This way you distribute orders across your network.
Read on
More about the Franchise & Ghost Kitchen package
- Several brands in one POS Ring up ghost kitchen brands together and analyse them separately.
- Branch comparison and analytics All branches live and side by side, with download.
- Reports, Z reports and TSE Z reports, monthly reports, DATEV and DSFinV-K per branch.
- Setup and process Live in 2–3 weeks, with a checklist of documents.
- Franchise & Ghost Kitchen package All features, the product tour and prices per branch.
- Solution for franchises What franchisors need for their branch network.
- Solution for ghost kitchens Knowledge and practice for kitchens with several brands.
Let's talk about your branch network
In a free consultation we show you the feature with sample data and talk about what your branches and brands need.
Your contact: René Ebert, Founder & CEO. I'll show you the franchise dashboard in the consultation and plan with you which building blocks your branches need.
Advice in your language: German, English, Italian, Persian, Russian, Sinhalese, Urdu, Hindi, Punjabi